Configure the email address you want to send the transcripted voicemail to.Navigate to Voicemail under the Preferences tab.Once you’ve completed these steps, you can set up your Voice-to-Text preferences by doing the following: Choose whether you would like the Basic or Premium plan.Log into your My Ooma account and select Voice-to-Text under the Add-Ons tab.You can enable either tier of service by doing the following: Additional messages are transcribed for a small additional charge. The premium plan allows for up to 40 messages per month. The content of your voicemail is secured through a patent-pending algorithm for splitting messages for partial transcription and then reassembling the full message. Human-assisted transcription results in an extremely high accuracy rate (98%). Our Premium plan utilizes human-assisted transcription. You can receive unlimited automated transcriptions for one low monthly price. Computer transcription alone can achieve an accuracy rate of approximately 85%, which is acceptable for many people. The Basic plan will send your voicemail messages through an automated computer transcription algorithm to convert your voicemails to text. There are two different plans to choose from: Basic Plan Voice-to-Text will automatically transcribe your voicemail messages and forward them to you via email. What is Voice-to-Text? How do I get started? I’m not receiving my transcribed voicemails! What can I do?.
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